Allegations against CSIS’s role in delaying security assessment regarding immigration or citizenship applications

The complainants filed complaints against CSIS, alleging that the Service caused a significant delay in submitting the security assessment for their immigration or citizenship applications. During the investigations, NSIRA inquired about whether CSIS could provide updates with respect to their involvement in the respective processes. The Service provided letters to NSIRA that could be shared with the complainants advising them that CSIS had completed its assessment in the security screening process. As the complainants’ main allegations were in relation to the delay in the security screening, the matters were informally resolved in accordance with Rule 10.10 of NSIRA’s Rules of Procedure and the files were closed.