Allegations against CSIS’s role in delaying security assessment regarding immigration or citizenship applications

A number of Complainants filed complaints against CSIS alleging that CSIS caused a significant delay in providing security screening advice for their immigration or citizenship applications. CSIS provided letters to NSIRA that could be shared with the Complainants advising them that CSIS had provided its advice to the requesting client and that CSIS’s role in the security screening process was complete. As the Complainants’ main allegations against CSIS were in relation to the delay in the security screening, NSIRA inquired with the Complainants as to whether they wished to resolve their complaints in light of the update received. In the above referenced files, the Complainants informed NSIRA that they did not wish to proceed with an investigation into their respective complaints against CSIS. As such, the matters were informally resolved in accordance with Rule 10.10 of NSIRA’s Rules of Procedure or withdrawn.