Terms and conditions

Terms and conditions


Copyright/Permission to Reproduce

Materials on this website were produced and/or compiled for the purpose of providing Canadians with direct access to information about the National Security and Intelligence Review Agency (NSIRA).

The material on this site is covered by the provisions of the Copyright Act, by Canadian laws, policies, regulations and international agreements. Such provisions serve to identify the information source and, in specific instances, to prohibit reproduction of materials without written permission.

Non-commercial Reproduction

Information on this website has been posted with the intent that it be readily available for personal or non-commercial use. Unless otherwise specified, users may reproduce the materials in whole or in part for non-commercial purposes, and in any format, without charge or further permission so long as they:

  • Exercise due diligence in ensuring the accuracy of the materials reproduced;
  • Indicate both the complete title of the materials reproduced, as well as the author organization; and
  • Indicate that the reproduction is a copy of an official work that is published by the National Security and Intelligence Review Agency and provide the URL where the official work is available, as well as indicate that the reproduction has not been produced in affiliation with, or with the endorsement of the National Security and Intelligence Review Agency.

Unless otherwise specified, this authorization is also applicable to all published information regardless of its format.

Third-Party Server Notice

To improve the functionality of the NSIRA’s website, certain files (such as open source libraries, images and scripts) may be delivered automatically to your browser via a trusted third-party server or content delivery network. The delivery of these files is intended to provide a seamless user experience by speeding response times and avoiding the need for each visitor to download these files. Where applicable, specific privacy statements covering these files are included in our Privacy Notice.

Trademark/Reproduction of Symbols

The official symbols of the Government of Canada, including the Canada Wordmark, flag symbol and the National Security and Intelligence Review Agency’s signature incorporating the Arms of Canada, may not be reproduced, whether for commercial or non-commercial purposes, without prior written authorization.

Commercial Reproduction

Unless otherwise specified, you may not reproduce materials on this site, in whole or in part, for the purpose of commercial redistribution without prior written permission from NSIRA, on behalf of the Government of Canada, the copyright holder.

To obtain permission to reproduce Government of Canada materials on this site for commercial purposes, contact us and request Crown copyright clearance by emailing us or by regular mail at the following address:

National Security and Intelligence Review Agency
Attention: NSIRA Communications
P.O. Box 2430, Station “D”
Ottawa, Ontario
K1P 5W5 Canada

Third-party Materials

Some of the materials and graphical elements found on this website may be subject to copyrights held by other organizations. In such cases, some restrictions on the reproduction of materials or graphical elements may apply and it may be necessary to seek permission from the rights holder prior to reproducing the material. To obtain information concerning copyrights ownership regarding third-party materials, please contact us.

Hyperlinking Notice

This website contains links to third party sites. The National Security and Intelligence Review Agency provides these links only as a courtesy for the convenience of our visitors. We take no responsibility for, nor do we guarantee, the accuracy, currency or reliability of the content at third party sites and a link to them in no way implies an endorsement or recommendation of the products, services or information found there.

Websites not under the control of the Government of Canada are not subject to the Privacy Act or the Official Languages Act, and may not be accessible to persons with disabilities or as secure as this site. The information offered may be available only in the language(s) used by the third-party site in question. With respect to privacy, visitors should research the privacy policies of these websites before providing personal information.

The NSIRA disclaims all liability with regard to your access to linked third-party websites. When you link to sites external to the NSIRA website, you do so at your own risk.

The NSIRA reserves the right to regularly review and re-evaluate any and all links and reserves the right to terminate any link without prior notification.

Official Languages Notice

The Official Languages Act, the Official Languages (Communications with and Services to the Public) Regulations and Treasury Board policy requirements establish when we use both English and French to provide services to or communicate with members of the public. 

The National Security and Intelligence Review Agency is committed to ensuring that all content presented on this site and that it posts on social media is available simultaneously in both French and English, and that both versions are of equal quality.

However, users should be aware that some information from external sources is available as a courtesy and will only be available in the language in which it was provided. Some hyperlinks direct users to sites of organizations or other entities that are not subject to the Official Languages Act.

Privacy Notice

Personal information collected by NSIRA is protected under the Privacy Act. For further information about NSIRA’s privacy practices, please consult the Agency’s General Privacy Statement. For further information about NSIRA’s privacy practices concerning a NSIRA website, please consult the Agency’s Website Privacy Notice.

Accessibility Notice

The National Security and Intelligence Review Agency is committed to equitable access to information, regardless of the technologies used. We are continually striving to make our site accessible to all, including persons with disabilities and to those who use assistive devices. To report a barrier encountered in using our website or to request information found on our website in an alternative format, please contact us.

Users should be aware that social media platforms are third-party service providers and are not bound by Government of Canada standards for Web accessibility, and that third-party websites linked to for the convenience of users may also not be bound by these standards.

Social Media Notice

This notice explains how the NSIRA interacts with the public on social media platforms.

Your engagement with the NSIRA via social media is in part governed by the Terms of Service/Use of the relevant third-party social media platform providers, as well as the following Terms and Conditions. The Government of Canada has no control over the social media platform providers’ Terms of Service/Use, but you are strongly encouraged to read them in addition to those that follow.

Content and Frequency

The NSIRA uses social media accounts as an alternative method of interacting with Canadians and of sharing the content posted on its website, facilitating access to the NSIRA’s information and services, and providing stakeholders with an opportunity to interact in an informative and respectful environment.

Because social media platforms and their computer servers are managed by a third party, social media accounts are subject to downtime that may be out of the Government of Canada’s control. The Government of Canada accepts no responsibility for platforms becoming unresponsive or unavailable.

Links to Other Websites and Ads

Social media accounts may post or display links or ads for websites that are not under the control of the Government of Canada. These links are provided solely for the convenience of users. The Government of Canada is not responsible for the information found through these links or ads; neither does it endorse the sites or their content.

Following, “Favoriting” and Subscribing

The NSIRA’s decision to follow, “favorite” or subscribe to another social media account does not imply an endorsement of that account, channel, page or site, and neither does sharing (re-xeeting, reposting or linking to) content from another user.

Comments and Interaction

The NSIRA will read comments and participate in discussions when appropriate. Your comments and contributions must be relevant and respectful. The NSIRA will not engage in partisan or political issues or respond to questions that violate these Terms and Conditions. The NSIRA reserves the right to remove comments and contributions, and to block users based on the following criteria:

The comments or contributions:

  • include personal information
  • include protected or classified information of the Government of Canada
  • infringe upon intellectual property or proprietary rights
  • are contrary to the principles of the Canadian Charter of Rights and Freedoms, Constitution Act, 1982
  • are racist, hateful, sexist, homophobic or defamatory, or contain or refer to any obscenity or pornography
  • are threatening, violent, intimidating or harassing
  • are contrary to any federal, provincial or territorial laws of Canada
  • constitute impersonation, advertising or spam
  • encourage or incite any criminal activity
  • are written in a language other than English or French
  • otherwise violate this notice.

The NSIRA reserves the right to report users and/or their comments and contributions to third-party social media service providers to prevent or remove the posting of content that is contrary to these Terms and Conditions, or to the Terms of Service/Use of the third-party social media platform.

Accessibility of Social Media Platforms

Social media platforms are third-party service providers and are not bound by Government of Canada standards for Web accessibility.

Copyright

Information that we post is subject to the Copyright Act.

Privacy

Social media accounts are not Government of Canada websites and represent only their presence on third-party service providers.

The NSIRA uses various social media platforms to tell you about and get your input on government services, programs and initiatives. At times, the NSIRA may need to collect personal information from you.

This page tells you:

  • what we mean by “personal information”
  • what we do with it.

It also tells you about:

  • your rights and responsibilities with respect to your personal information
  • what you can do if you have questions or concerns.

Personal information is information about you that is recorded in any form and that can be used to identify you. Personal information includes:

  • your name
  • contact information
  • Internet Protocol (IP) address
  • social media profile information
  • social media “likes” or rexeets.

To consult you about topics that might interest you or to enable you to participate in outreach activities, we may need to collect biographical information or your opinions and views about different topics.

We might use your personal information to:

  • respond to your enquiries
  • compile statistics and reports
  • consult you about topics that might interest you
  • enable you to participate in outreach activities
  • allow for the sharing of opinions, knowledge, expertise and best practices
  • evaluate programs.

If you make inappropriate comments or contributions, we may remove them. We may also block you or report you to third‑party social media service providers if your comments or contributions violate the terms and conditions for interacting on social media. When doing so and to the extent necessary, we may use and disclose your personal information.

We can make the content of social media interactions publicly available if we have notified participants in advance. We will get your consent to use your personal information to create mailing lists so that we can contact you about upcoming events or to ask you for your views on particular issues.

We will not use any personal information that we collect from you through social media accounts to make decisions in processes that you are directly involved in.

The following personal information banks describe how we handle personal information that we collect through our social media accounts: Public Communications (PSU 914) and Outreach Activities (PSU 938).

Your rights

When you interact with NSIRA official social media accounts, your social media profile information may be recorded as per the practices of the social media platform.  However, you have the right to refuse to give us any additional personal information when you interact with us on social media. There will be no legal or administrative consequences, but you might not be able to take part in a particular activity.

You can ask to access personal information that you have given us or that may have been created when you have interacted with us through our social media accounts. We don’t collect and retain this information with the intention of it being retrievable, so if you ask to access to it, please give the date and time of the interaction and any other details that could help us retrieve it. To access this information, you can fill out a personal information request form.

Your responsibilities

If you choose to interact with us on social media, you should read the NSIRA’s terms and conditions for doing so. You should also read the terms of service and the privacy policies of the social media platform provider and those of any applications you use to access that platform.

Our responsibilities

Whenever we collect personal information from you on social media and whenever personal information is created as a result of your interactions with us on social media, we have to comply with the Privacy Act and the Access to Information Act.

Questions and concerns

If you have questions, comments, concerns or complaints about how we collect, use and store your personal information, contact the NSIRA Secretariat’s Access to Information and Privacy (ATIP) Coordinator. You can contact the ATIP Coordinator by email at ATIP@nsira-ossnr.gc.ca, or by regular mail at the following address:

National Security and Intelligence Review Agency
Attention: NSIRA ATIP
P.O. Box 2430, Station “D”
Ottawa, Ontario
K1P 5W5 Canada

If you are not satisfied with the NSIRA Secretariat’s response to your privacy concerns, you may wish to contact the Privacy Commissioner of Canada at the following address:

Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec  K1A 1H3

Official Languages

Many social media platforms have multiple language options and provide instructions on how to set your preferences. The NSIRA respects the Official Languages Act and is committed to ensuring that our information is simultaneously available in both English and French, and that both versions are of equal quality.

We reply to comments in the official language in which they are posted. If we think the response is a question of general public interest, we may respond in both official languages.

We may share links that direct users to sites of organizations or other entities that are not subject to the Official Languages Act and available only in the language(s) in which they are written.

Questions and Media Requests

Reporters are asked to send questions to MEDIA-MEDIAS@nsira-ossnr.gc.ca.

Information Archived on the Web

Information identified as archived on the Web is for reference, research, or recordkeeping purposes. It has not been altered or updated after the date of archiving. Pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Policy on Communications and Federal Identity, you can request alternate formats. To do so, please contact us.

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