{"id":2666,"date":"2022-11-16T11:24:16","date_gmt":"2022-11-16T16:24:34","guid":{"rendered":"https:\/\/nsirademosite.mbeaudry.ca\/?page_id=2666"},"modified":"2026-05-19T14:02:21","modified_gmt":"2026-05-19T18:02:21","slug":"cse-complaints","status":"publish","type":"page","link":"https:\/\/nsira-ossnr.gc.ca\/fr\/investigations\/deposer-une-plainte\/plaintes-relatives-au-cst\/","title":{"rendered":"Plaintes relatives au CST"},"content":{"rendered":"<section id=\"gm613bfd3\" class=\"wp-block-gutentor-m4 section-gm613bfd3 gutentor-module gutentor-advanced-columns has-image-bg has-custom-bg\"><div class=\"grid-container\"><div class=\"grid-row\">\n<div id=\"col-gmaab17d\" class=\"wp-block-gutentor-m4-col col-gmaab17d gutentor-single-column  grid-lg-12 grid-md-12 grid-12\"><div id=\"section-gmaab17d\" class=\"section-gmaab17d gutentor-col-wrap\">\n<section id=\"gm9504952\" class=\"wp-block-gutentor-m4 section-gm9504952 gutentor-module gutentor-advanced-columns\"><div class=\"grid-container\"><div class=\"grid-row\">\n<div id=\"col-gmc13de7\" class=\"wp-block-gutentor-m4-col col-gmc13de7 gutentor-single-column  grid-lg-9 grid-md-12 grid-12\"><div id=\"section-gmc13de7\" class=\"section-gmc13de7 gutentor-col-wrap\">\n<h2 class=\"wp-block-heading title-accent mrgn-tp-0 has-white-color has-text-color\">Avez-vous une plainte contre le Centre de la s\u00e9curit\u00e9 des t\u00e9l\u00e9communications?<\/h2>\n<\/div><\/div>\n\n\n\n<div id=\"col-gmde770b\" class=\"wp-block-gutentor-m4-col col-gmde770b gutentor-single-column  grid-lg-3 grid-md-12 grid-12\"><div id=\"section-gmde770b\" class=\"section-gmde770b gutentor-col-wrap\"><\/div><\/div>\n<\/div><\/div><\/section>\n<\/div><\/div>\n<\/div><\/div><\/section>\n\n\n\n<section id=\"gmc9dcae8\" class=\"wp-block-gutentor-m4 section-gmc9dcae8 gutentor-module gutentor-advanced-columns\"><div class=\"grid-container\"><div class=\"grid-row\">\n<div id=\"col-gm296fea\" class=\"wp-block-gutentor-m4-col col-gm296fea gutentor-single-column  grid-lg-12 grid-md-12 grid-12\"><div id=\"section-gm296fea\" class=\"section-gm296fea gutentor-col-wrap\">\n<h3 class=\"wp-block-heading has-text-align-left\">Les d\u00e9marches suivantes doivent avoir \u00e9t\u00e9 entreprises avant de d\u00e9poser une plainte avec l\u2019OSSNR concernant le Centre de la s\u00e9curit\u00e9 des t\u00e9l\u00e9communications (CST):<\/h3>\n\n\n\n<p><strong>1.<\/strong> Vous devez avoir d\u00e9pos\u00e9 une plainte officielle (par \u00e9crit) aupr\u00e8s du chef du CST \u00e0 l\u2019adresse suivante:<\/p>\n\n\n\n<p><strong>Chef, Centre de la s\u00e9curit\u00e9 des t\u00e9l\u00e9communications<br><\/strong>C.P. 9703, Terminus<br>Ottawa,&nbsp;ON<br>K1G 3Z4<\/p>\n\n\n\n<p><strong>2.<\/strong> Vous n\u2019avez pas re\u00e7u de r\u00e9ponse du chef du CST dans les 60 jours ou vous n\u2019\u00eates pas satisfait de la r\u00e9ponse que vous avez re\u00e7ue.<\/p>\n<\/div><\/div>\n<\/div><\/div><\/section>\n\n\n\n<section id=\"gm4abde25\" class=\"wp-block-gutentor-m4 section-gm4abde25 gutentor-module gutentor-advanced-columns has-color-bg has-custom-bg\"><div class=\"grid-container\"><div class=\"grid-row\">\n<div id=\"col-gm092890\" class=\"wp-block-gutentor-m4-col col-gm092890 gutentor-single-column  grid-lg-6 grid-md-12 grid-12\"><div id=\"section-gm092890\" class=\"section-gm092890 gutentor-col-wrap\">\n<h3 class=\"wp-block-heading mrgn-tp-0\">Ce que vous devez savoir :<\/h3>\n\n\n\n<ul>\n<li>Vous n\u2019avez pas de frais \u00e0 payer pour d\u00e9poser une plainte.<\/li>\n\n\n\n<li>Vous n\u2019avez pas besoin de retenir les services d\u2019un avocat ou d\u2019obtenir de l\u2019aide juridique.<\/li>\n\n\n\n<li>Si vous d\u00e9cidez d\u2019obtenir des conseils juridiques, les frais juridiques et les frais connexes seront \u00e0 votre charge.<\/li>\n\n\n\n<li>L\u2019OSSNR est un organisme de surveillance externe et ind\u00e9pendant.<\/li>\n\n\n\n<li>Le CST est la partie intim\u00e9e.<\/li>\n<\/ul>\n\n\n\n<p>Lorsque l\u2019OSSNR recevra votre formulaire de plainte et les documents \u00e0 l\u2019appui, l\u2019Office de surveillance:<\/p>\n\n\n\n<ul>\n<li>Accusera r\u00e9ception de votre plainte;<\/li>\n\n\n\n<li>Vous demandera, ainsi qu\u2019au CST, de fournir une explication (soit par courriel ou par l\u2019entremise d\u2019une lettre) concernant la raison pour laquelle, selon vous, il rel\u00e8ve du mandat de l\u2019OSSNR d\u2019enqu\u00eater sur votre plainte.\n<ul>\n<li>La plainte concerne une activit\u00e9 men\u00e9e par le CST;<\/li>\n\n\n\n<li>L\u2019OSSNR doit \u00eatre convaincu que la plainte n\u2019est pas frivole, vexatoire, sans objet ou entach\u00e9e de mauvaise foi.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Proc\u00e9dera \u00e0 un examen pr\u00e9liminaire des informations re\u00e7ues des deux parties et d\u00e9terminera si la plainte rel\u00e8ve du mandat d\u2019enqu\u00eate de l\u2019OSSNR.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div id=\"col-gmfb6181\" class=\"wp-block-gutentor-m4-col col-gmfb6181 gutentor-single-column  grid-lg-6 grid-md-12 grid-12\"><div id=\"section-gmfb6181\" class=\"section-gmfb6181 gutentor-col-wrap\">\n<h3 class=\"wp-block-heading mrgn-tp-0\">Que faites-vous ensuite ?<\/h3>\n\n\n\n<p>Vous devez remplir le formulaire de plainte concernant le CST:&nbsp;<\/p>\n\n\n\n<div id=\"section-g4ece71\" class=\"wp-block-gutentor-e2 section-g4ece71 gutentor-element gutentor-element-button button-align-left-desktop mrgn-bttm-lg\"><span class=\"gutentor-button-wrap\"><a class=\"gutentor-button gutentor-block-button gutentor-icon-hide\" href=\"\/wp-content\/uploads\/NSIRA-OSSNR-17_FR.pdf\"><i class=\"gutentor-button-icon fas fa-book\"><\/i><span>T\u00c9L\u00c9CHARGER LE FORMULAIRE<\/span><\/a><\/span><\/div>\n\n\n\n<p>Pri\u00e8re d\u2019inclure le plus de d\u00e9tails possible, y compris les noms, les dates et tout autre renseignement pertinent susceptible d\u2019aider l\u2019OSSNR dans le cadre de son enqu\u00eate de votre plainte.<\/p>\n\n\n\n<p>N\u2019oubliez pas d\u2019inclure une copie de la lettre que vous avez envoy\u00e9e au chef du CST et la r\u00e9ponse que vous avez re\u00e7ue.<\/p>\n\n\n\n<p>Afin d\u2019assurer la s\u00e9curit\u00e9 de vos renseignements, veuillez envoyer votre plainte, avec la copie de la lettre au chef du CST, \u00e0 l\u2019OSSNR par messager ou par courrier \u00e0 l\u2019adresse suivante :<\/p>\n\n\n\n<p><strong>Office de surveillance des activit\u00e9s en mati\u00e8re de s\u00e9curit\u00e9 nationale et de renseignement<br><\/strong>C.P. 2430<br>Succursale D<br>Ottawa (Ontario)<br>K1P 5W5<\/p>\n\n\n\n<p class=\"pd-tp-0 pd-bttm-0 mrgn-tp-0 mrgn-bttm-0\">T\u00e9l\u00e9phone : 1-833-890-0293&nbsp;<\/p>\n\n\n\n<p class=\"pd-tp-0 pd-bttm-0 mrgn-tp-0 mrgn-bttm-0\">Courriel : Registrar-Greffier@nsira-ossnr.gc.ca\u00a0<\/p>\n<\/div><\/div>\n<\/div><\/div><\/section>\n\n\n\n<section id=\"gmbb16511\" class=\"wp-block-gutentor-m4 section-gmbb16511 gutentor-module gutentor-advanced-columns\"><div class=\"grid-container\"><div class=\"grid-row\">\n<div id=\"col-gm9c2676\" class=\"wp-block-gutentor-m4-col col-gm9c2676 gutentor-single-column  grid-lg-12 grid-md-12 grid-12\"><div id=\"section-gm9c2676\" class=\"section-gm9c2676 gutentor-col-wrap\">\n<h3 class=\"wp-block-heading mrgn-bttm-lg\">Que se passe-t-il ensuite ?<\/h3>\n\n\n\n<div class=\"accordion\">\n\n\t<!-- Accordion section 1 -->\n\t<details class=\"acc-group\">\n\t\t<summary class=\"wb-toggle tgl-tab\" data-toggle=\"{&quot;parent&quot;: &quot;.accordion&quot;, &quot;group&quot;: &quot;.acc-group&quot;}\">Que se passe-t-il si votre plainte ne rel\u00e8ve pas du mandat d\u2019enqu\u00eate de l'OSSNR?<\/summary>\n\t\t<div class=\"tgl-panel\">\n\t\t\t<p>Si l\u2019OSSNR d\u00e9termine que l\u2019enqu\u00eate relative \u00e0 votre plainte ne rel\u00e8ve pas de son mandat, votre dossier de plainte sera ferm\u00e9. L\u2019OSSNR vous informera de sa d\u00e9cision par \u00e9crit.<\/p>\n            <p>Il est possible que votre plainte n\u2019ait pas \u00e9t\u00e9 accept\u00e9e par l\u2019OSSNR, car elle ne concerne pas une activit\u00e9 men\u00e9e par le CST ou parce que l\u2019OSSNR est convaincu que votre plainte est frivole, vexatoire, sans objet ou entach\u00e9e de mauvaise foi.<\/p>\n\t\t<\/div>\n\t<\/details>\n\n\t<!-- Accordion section 2 -->\n\t<details class=\"acc-group\">\n\t\t<summary class=\"wb-toggle tgl-tab\" data-toggle=\"{&quot;parent&quot;: &quot;.accordion&quot;, &quot;group&quot;: &quot;.acc-group&quot;}\">Que se passe-t-il si votre plainte rel\u00e8ve du mandat de l\u2019OSSNR?<\/summary>\n\t\t<div class=\"tgl-panel\">\n\t\t\t<p>Si l\u2019OSSNR est convaincu que votre plainte n\u2019est pas frivole, vexatoire, sans objet ou entach\u00e9e de mauvaise foi, l\u2019Office de surveillance enqu\u00eatera votre plainte et vous informera, ainsi que l\u2019administrateur g\u00e9n\u00e9ral du d\u00e9partement ou de l\u2019agence de l\u2019administration f\u00e9d\u00e9rale ayant refus\u00e9 ou r\u00e9voqu\u00e9 une habilitation de s\u00e9curit\u00e9, des prochaines \u00e9tapes qui seront entreprises dans le cadre du traitement de la plainte.<\/p>\n            <p>L\u2019OSSNR pourrait communiquer avec vous pour conna\u00eetre vos disponibilit\u00e9s pour une entrevue d\u2019enqu\u00eate afin de d\u00e9terminer la nature et la port\u00e9e des all\u00e9gations \u00e0 traiter. Il peut aussi tenir une conf\u00e9rence de gestion de cas pour d\u00e9terminer des affaires proc\u00e9durales.<\/p>  \n            <p>L\u2019OSSNR peut aussi d\u00e9terminer qu\u2019il est n\u00e9cessaire de tenir une audience pour traiter d\u2019une ou de l\u2019ensemble des questions li\u00e9es \u00e0 votre plainte.<\/p>\n\t\t<\/div>\n\t<\/details>\n\n    <!-- Accordion section 3 -->\n\t<details class=\"acc-group\">\n\t\t<summary class=\"wb-toggle tgl-tab\" data-toggle=\"{&quot;parent&quot;: &quot;.accordion&quot;, &quot;group&quot;: &quot;.acc-group&quot;}\">Voici ce qui se passe suite \u00e0 l'examen des \u00e9l\u00e9ments de preuve par l'OSSNR.<\/summary>\n\t\t<div class=\"tgl-panel\">\n\t\t\t<p>Lorsque l\u2019OSSNR aura examin\u00e9 la preuve documentaire, men\u00e9 des entrevues d\u2019enqu\u00eates et\/ou tenu une audience, le membre de l\u2019OSSNR d\u00e9sign\u00e9 d\u2019enqu\u00eater sur votre plainte pr\u00e9parera un rapport qui comprendra les conclusions et les recommandations de l\u2019OSSNR bas\u00e9es sur les preuves et les observations \u00e9crites des parties. Une version non classifi\u00e9e du rapport vous sera transmise.<\/p>\n\t\t<\/div>\n\t<\/details>\n\n    <!-- Accordion section 4 -->\n\t<details class=\"acc-group\">\n\t\t<summary class=\"wb-toggle tgl-tab\" data-toggle=\"{&quot;parent&quot;: &quot;.accordion&quot;, &quot;group&quot;: &quot;.acc-group&quot;}\">Contactez-nous<\/summary>\n\t\t<div class=\"tgl-panel\">\n\t\t\t<p>Office de surveillance des activit\u00e9s en mati\u00e8re de s\u00e9curit\u00e9 nationale et de renseignement<br>\n            Enqu\u00eates<\/p>\n                \n            <p>C.P. 2430, succursale D<br>\n            Ottawa (Ontario)<br>\n            K1P 5W5<\/p>\n                \n            <p>T\u00e9l\u00e9phone : 1-833-890-0293<br>\n           \n            Courriel : Registrar-Greffier@nsira-ossnr.gc.ca<\/p>\n\t\t<\/div>\n\t<\/details>\n\n\n<\/div>\n<\/div><\/div>\n<\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":15630,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"template-nsira-subpages.php","meta":{"inline_featured_image":false},"categories":[24],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CSE Complaints - National Security and Intelligence Review Agency<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nsira-ossnr.gc.ca\/fr\/investigations\/deposer-une-plainte\/plaintes-relatives-au-cst\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CSE Complaints - National Security and Intelligence Review Agency\" \/>\n<meta property=\"og:url\" content=\"https:\/\/nsira-ossnr.gc.ca\/fr\/investigations\/deposer-une-plainte\/plaintes-relatives-au-cst\/\" \/>\n<meta property=\"og:site_name\" content=\"National Security and Intelligence Review Agency\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-19T18:02:21+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimation du temps de lecture\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/nsira-ossnr.gc.ca\/investigations\/make-a-complaint\/cse-complaints\/\",\"url\":\"https:\/\/nsira-ossnr.gc.ca\/investigations\/make-a-complaint\/cse-complaints\/\",\"name\":\"CSE Complaints - National Security and Intelligence Review Agency\",\"isPartOf\":{\"@id\":\"https:\/\/nsira-ossnr.gc.ca\/#website\"},\"datePublished\":\"2022-11-16T16:24:34+00:00\",\"dateModified\":\"2026-05-19T18:02:21+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/nsira-ossnr.gc.ca\/investigations\/make-a-complaint\/cse-complaints\/#breadcrumb\"},\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/nsira-ossnr.gc.ca\/investigations\/make-a-complaint\/cse-complaints\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/nsira-ossnr.gc.ca\/investigations\/make-a-complaint\/cse-complaints\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Investigations\",\"item\":\"\/investigations\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Make a Complaint\",\"item\":\"\/investigations\/make-a-complaint\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"CSE Complaints\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/nsira-ossnr.gc.ca\/#website\",\"url\":\"https:\/\/nsira-ossnr.gc.ca\/\",\"name\":\"National Security and Intelligence Review Agency\",\"description\":\"Official Website\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/nsira-ossnr.gc.ca\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-CA\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"CSE Complaints - National Security and Intelligence Review Agency","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/nsira-ossnr.gc.ca\/fr\/investigations\/deposer-une-plainte\/plaintes-relatives-au-cst\/","og_locale":"fr_CA","og_type":"article","og_title":"CSE Complaints - National Security and Intelligence Review Agency","og_url":"https:\/\/nsira-ossnr.gc.ca\/fr\/investigations\/deposer-une-plainte\/plaintes-relatives-au-cst\/","og_site_name":"National Security and Intelligence Review Agency","article_modified_time":"2026-05-19T18:02:21+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimation du temps de lecture":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/nsira-ossnr.gc.ca\/investigations\/make-a-complaint\/cse-complaints\/","url":"https:\/\/nsira-ossnr.gc.ca\/investigations\/make-a-complaint\/cse-complaints\/","name":"CSE Complaints - National Security and Intelligence Review Agency","isPartOf":{"@id":"https:\/\/nsira-ossnr.gc.ca\/#website"},"datePublished":"2022-11-16T16:24:34+00:00","dateModified":"2026-05-19T18:02:21+00:00","breadcrumb":{"@id":"https:\/\/nsira-ossnr.gc.ca\/investigations\/make-a-complaint\/cse-complaints\/#breadcrumb"},"inLanguage":"fr-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/nsira-ossnr.gc.ca\/investigations\/make-a-complaint\/cse-complaints\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/nsira-ossnr.gc.ca\/investigations\/make-a-complaint\/cse-complaints\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Investigations","item":"\/investigations\/"},{"@type":"ListItem","position":2,"name":"Make a Complaint","item":"\/investigations\/make-a-complaint\/"},{"@type":"ListItem","position":3,"name":"CSE Complaints"}]},{"@type":"WebSite","@id":"https:\/\/nsira-ossnr.gc.ca\/#website","url":"https:\/\/nsira-ossnr.gc.ca\/","name":"National Security and Intelligence Review Agency","description":"Official Website","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/nsira-ossnr.gc.ca\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"fr-CA"}]}},"_links":{"self":[{"href":"https:\/\/nsira-ossnr.gc.ca\/fr\/wp-json\/wp\/v2\/pages\/2666"}],"collection":[{"href":"https:\/\/nsira-ossnr.gc.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nsira-ossnr.gc.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nsira-ossnr.gc.ca\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nsira-ossnr.gc.ca\/fr\/wp-json\/wp\/v2\/comments?post=2666"}],"version-history":[{"count":29,"href":"https:\/\/nsira-ossnr.gc.ca\/fr\/wp-json\/wp\/v2\/pages\/2666\/revisions"}],"predecessor-version":[{"id":16703,"href":"https:\/\/nsira-ossnr.gc.ca\/fr\/wp-json\/wp\/v2\/pages\/2666\/revisions\/16703"}],"up":[{"embeddable":true,"href":"https:\/\/nsira-ossnr.gc.ca\/fr\/wp-json\/wp\/v2\/pages\/15630"}],"wp:attachment":[{"href":"https:\/\/nsira-ossnr.gc.ca\/fr\/wp-json\/wp\/v2\/media?parent=2666"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nsira-ossnr.gc.ca\/fr\/wp-json\/wp\/v2\/categories?post=2666"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nsira-ossnr.gc.ca\/fr\/wp-json\/wp\/v2\/tags?post=2666"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}