{"id":14056,"date":"2026-01-09T15:21:54","date_gmt":"2026-01-09T20:21:36","guid":{"rendered":"https:\/\/dev.nsira-ossnr.gc.ca\/investigations\/investigation-summaries\/informal-resolution-of-a-complaint-regarding-the-denial-of-a-security-clearance\/"},"modified":"2026-01-23T15:09:26","modified_gmt":"2026-01-23T20:09:26","slug":"informal-resolution-of-a-complaint-regarding-the-denial-of-a-security-clearance","status":"publish","type":"page","link":"https:\/\/nsira-ossnr.gc.ca\/en\/investigations\/investigation-summaries\/informal-resolution-of-a-complaint-regarding-the-denial-of-a-security-clearance\/","title":{"rendered":"Informal resolution of a complaint regarding the denial of a security clearance"},"content":{"rendered":"\n<section id=\"gm059be45\" class=\"wp-block-gutentor-m4 section-gm059be45 gutentor-module gutentor-advanced-columns\"><div class=\"grid-container\"><div class=\"grid-row\">\n<div id=\"col-gmc9cdda\" class=\"wp-block-gutentor-m4-col col-gmc9cdda gutentor-single-column  grid-lg-12 grid-md-12 grid-12\"><div id=\"section-gmc9cdda\" class=\"section-gmc9cdda gutentor-col-wrap\">\n<h2 class=\"wp-block-heading\">Informal resolution of a complaint regarding the denial of a security clearance<\/h2>\n\n\n\n<!--  \n * Locate code in WPCode Snippets - title:  Investigations Summaries - NSIRA number from tags\n * Shortcode: [nsira_files]\n * Description: Extracts tags following the pattern '00-00' or '00-00-00' \n * and displays them with the \"NSIRA file:\" label.\n-->\n\r\n    <style>\r\n        .nsira-file-inline {\r\n            margin: 15px 0;\r\n            font-family: inherit; \/* Uses your theme's existing font *\/\r\n            line-height: 1.6;\r\n        }\r\n        .nsira-file-label {\r\n            font-weight: 700;    \/* Bold \"NSIRA file:\" *\/\r\n            color: #333;\r\n            display: block;      \/* Label stays on its own line *\/\r\n            margin-bottom: 2px;\r\n        }\r\n        .nsira-file-data {\r\n            color: #000;\r\n            display: block;      \/* Numbers appear on the line below the label *\/\r\n        }\r\n    <\/style>\r\n\r\n    <div class=\"nsira-file-inline\">\r\n        <span class=\"nsira-file-label\">NSIRA file:<\/span>\r\n        <span class=\"nsira-file-data\">07-404-37<\/span>\r\n    <\/div>\r\n\r\n    \n\n\n\n<p>The Complainant alleged that they were denied employment with an agency in the Government of Canada due to the denial of the required Top Secret security clearance. The Complaint alleged that the decision was based on inaccurate information and that the agency disregarded exculpatory information that the Complainant provided to correct the inaccuracies. The Complainant also alleged that they had a pending Secret security clearance application with another department that was unreasonably delayed.&nbsp;<\/p>\n\n\n\n<p>Following an informal resolution meeting&nbsp;facilitated&nbsp;by NSIRA and attended by the Complainant and responding government agency, the parties asked NSIRA to place the investigation into abeyance pending the outcome of the Complainant\u2019s Secret security clearance application. NSIRA granted the request. The Complainant&nbsp;subsequently&nbsp;informed NSIRA that they received their Secret security clearance and no longer wished to&nbsp;proceed&nbsp;with the complaint. NSIRA accepted the informal resolution.&nbsp;<\/p>\n<\/div><\/div>\n<\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":7790,"menu_order":29,"comment_status":"closed","ping_status":"closed","template":"template-nsira-subpages.php","meta":{"inline_featured_image":false},"categories":[],"tags":[174,69,128,97],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Informal resolution of a complaint regarding the denial of a security clearance - National Security and Intelligence Review Agency<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nsira-ossnr.gc.ca\/en\/investigations\/investigation-summaries\/informal-resolution-of-a-complaint-regarding-the-denial-of-a-security-clearance\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Informal resolution of a complaint regarding the denial of a security clearance - 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